Data available for scheduling decisions

• busy times / slow times
• number of hours required / allowed for each worker
• times you need workers
• required breaks
• availability of workers
• qualifications to work (what job they can do)
• how fast they can arrive / short term needs

Harm in using data for scheduling

• need human understanding of when people really should be scheduled
• could put in rules to minimize too frequent work but they don’t
  • maybe this would not be possible
  • if people don’t quit then minimal rules makes for easier scheduling
• good workers get better shifts - human intuition as to what’s best
  • but maybe you can quantify good workers through tips - datify work

Benefits to using data to schedule

• faster without much work
• reduced labor cost to business by minimizing number of worker hours
• more objective

How data could be used to benefit workers

• what is google doing? (see video)